Business Development Manager

An exciting opportunity has arisen to join a national, market-leader in the provision of complex care services. Your area of focus will be the growth and development of residential and supported living services for vulnerable service users with complex care needs.

As a Business Development Manager, you will be responsible for delivering revenue in line with the commercial objectives of the business to achieve regional growth. You will be working closely with the Operations Manager and the wider Complex Care team based in Chester. Your duties and responsibilities will include:

  • Achieving and exceeding set KPIs including revenue, billable hours, home occupancy and bed filling as required
  • Driving commercial growth through new contracts and expanding into new areas
  • Developing relationships with clients and relevant 3rd parties including Local Authorities, CCGs and NHS
  • Writing, presenting and implementing successful bids and tenders
  • Proactively promote the retention of current contracts
  • Contributing to CQC inspections and identifying areas of potential risk
  • Participating in MDT meetings as required

You must have a demonstrable Business Development background within complex care to be considered for this role. You must also be a car driver and able to travel regionally as required, but primarily be based from the Chester office.

You must be:

  • Able to demonstrate exceptional sales skills with a proven track record in consistently exceeding targets
  • Ambitious, sales-oriented and commercially astute
  • Highly analytical with the capacity to digest and relay complex data at all levels
  • Able to communicate effectively and quickly develop rapport in order to build effective working relationships
  • Proficient in I.T. including MS Office, Outlook and CRM systems
  • Creative and strategic with the ability to work autonomously and on your own initiative
  • NVQ Level 5 Registered Manager is desirable

As well as a generous basic salary of upto £35k per annum, you will also be rewarded with:

  • Car Allowance
  • Commission
  • Company induction
  • Opportunities for Career Progression

This is brilliant opportunity for a seasoned Business Development Manager to join an established, fast-growing business, offering fantastic earning and career potential. To find out more, call Safer Hand Solutions and ask for Rebecca Quilliam-Brown, or apply today to be considered for the role.

Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted, but may also contact you in regards to any other suitable vacancies.

Sales & Order Representative

Our client is a specialist within their field are looking to add an experienced member of staff within their sales division.

The position is office based and you will provide expert advice and information to the clients current and potential customers across their extensive range of products and services. You will play a key role in increasing profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

Duties and Responsibilities

  • Consistently make a good first impression when calling all customer leads
  • Engage with potential customers in dialogue that opens opportunities.
  • Provide information regarding product/service in an engaging manner.
  • Answer all customer questions honestly and accurately.
  • Record relevant notes for future use onto CRM system.
  • Process opportunities and orders quickly and accurately
  • Maintain a friendly, professional manner at all times.
  • Negotiate sales and address any concerns/reservations of potential customers.
  • Provide regular reports on progress to Sales Manager.

Requirements and Qualifications

  • Knowledge of the Height Safety, Lifting and Load Control market would be an advantage.
  • A minimum of 2 years’ experience in a similar role
  • Fluent in English language with outstanding verbal communication skills and a positive attitude
  • Good computer Skills in using Microsoft and CRM Systems
  • Excellent telephone etiquette
  • Ability to gain information from customer to assist in further sales.
  • Ability to handle being rejected and remain calm and collective.

Senior Account Manager

Our client based in Stoke on Trent are looking for an experienced Senior Account Manager to join their existing team.
The role requires candidates to have proven previous sales experience, a sound work ethic and the ability to build and develop excellent working relationships.

The company offer a longstanding, exemplary reputation, beautiful working environment and a supportive team. Benefits include good holiday and remuneration packages, bonus, discounts, flexible working and excellent pension structures.

Overview

This role is accountable for establishing, developing and maintaining a customer account base in a niche market. Proactively managing the sales of the clients products into the account base to exceed monthly profit targets and achieve Key Performance Indicators in line with the expectations set out by the client.

Key Responsibilities

  • Managing own performance against key performance indicators; including but not limited to Gross Profit, call activity, margin and traded accounts with the support of the Sales Manager
  • Lead sourcing and qualifying new accounts with the potential to do business
  • Targeting and profiling potential leads to establish opportunities for new business and encourage new customers to open an account
  • Building relationships with the key stakeholders in the account base – maintaining regular contact to Introduce new manufacturers, products and technologies to customers to achieve sales growth
  • Developing and demonstrating industry leading product knowledge and proactively keeping abreast of new trends / products in the market by attending product training, researching and self-study
  • Building internal relationships to encourage synergy with other departments such as Commercial, Customer Service and Credit Control
  • Maintaining a high performing work ethic in line with company values and management expectations
  • Developing the skills to deliver ad hoc presentations where required such as covering for the Sales Manager or at customer meetings
  • Attending side by side coaching sessions with the Sales manager. Agreeing and completing SMART objectives to increase productivity and improve performance
  • Attending daily team meetings to learn about incentives and promotions and to communicate important product messages to entire account base
  • Gathering and recording accurate, timely and relevant CRM data for it to be used to develop stronger relationships and maximise profit opportunity
  • Ensure that monthly KPI’s are hit, i.e.; leads etc.

Skills and Experience

  • Drive & enthusiasm
  • Good understanding of margin and sales
  • Be able to run reports in Excel and manipulate data
  • Be a team player
  • Excellent communication skills
  • Excellent customer Service & Handling skills
  • Confidence & determination to achieve targets
  • Performance maximisation
  • A proven track record of building relationships as an account manager in sales or in a similar role.
  • Proven experience of achievement in a target driven environment
  • Organisation skills – able to plan and prioritise own time and be self-motivated

Sales Account Executive

My client is an established specialist service provider based in the heart of Staffordshire and are looking for a competent member of staff to join them as the Sales Account Executive.

The role of the Sales Account Executive will be to assist in the continued development of existing accounts and maximise all sales opportunities.

Duties to include:

  • Achieve minimum call rates and quote volume targets on a consistent basis
  • To achieve revenue targets by identifying and fulfilling customers areas of need
  • be responsible for a pre-determined portfolio of clients
  • Act as the primary point of contact for the client
  • Provide a high level of customer service & excellent communication in line with business requirements
  • Assist in the maintenance of the pipeline using the in-house CRM system
  • To support the Operations team by preparing and issuing accurate quotations

You will have:

  • Proven previous sales experience (ideally in a telesales environment)
  • Be highly self-motivated and able to work from own initiative
  • Have excellent communication skills
  • Ability to organise and prioritise workloads through effective time management
  • Flexible and reliable
  • Be able to undertake additional training and development to maximise your knowledge and understanding of the niche industry

In return you will earn a competitive salary, with an achievable uncapped commission structure. A supportive and welcoming working environment with the ability to develop and progress a career. The ideal candidate will have a stable working background, be ambitious and motivated to succeed and share in the company values.

Business Development Manager

Business Development Manager

An exciting opportunity has arisen to join a national, market-leader in the provision of complex care services. Your area of focus will be the growth and development of residential and supported living services for Children, Young Adults and Adults with Learning Disabilities.

As a Business Development Manager, you will be responsible for delivering revenue in line with the commercial objectives of the business to achieve regional growth. You will be joining a like-minded team of dedicated professionals, reporting to the Senior BDM and Commercial Director. Your duties and responsibilities will include:

  • Achieving and exceeding set KPIs including revenue, billable hours, home occupancy and bed filling as required
  • Driving commercial growth by developing relationships with clients and relevant 3rd parties
  • Writing, presenting and implementing successful bids
  • Proactively promote the retention of current contracts
  • Assisting in the development of the company brand

You must have a demonstrable Business Development background within the residential sector of learning disabilities services to be considered for this role. You must also be a car driver, able to travel nationally with overnight stays as needed.

You must be:

  • Able to demonstrate exceptional sales skills with a proven track record in consistently exceeding targets
  • Highly analytical with the capacity to digest and relay complex data at all levels
  • Able to communicate effectively and quickly develop rapport in order to build effective working relationships
  • Proficient in I.T. including MS Office, Outlook and CRM systems
  • Creative and strategic with the ability to work autonomously and on your own initiative

As well as a generous basic salary of £55k per annum, you will also be rewarded with :

  • Car Allowance
  • Quarterly, uncapped bonus scheme
  • Company induction
  • Opportunities for Career Progression
  • A variety of retail discounts
  • 24/7 Employee Assistance Programme

This is brilliant opportunity for a seasoned Business Development Manager to join an established, fast-growing business, offering fantastic earning and career potential. To find out more, call Safer Hand Solutions and ask for Rebecca Quilliam-Brown, or apply today to be considered for the role.

Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted, but may also contact you in regards to any other suitable vacancies.