Operations Administrator

My client are an established and thriving organisation and are a specialist within their field.

Due to continued growth are seeking an experienced and competant administrator to support the office function within Group Sales and Operations.

KEY DUTIES:

  • To carry out all administration duties with regards report preparation and sending
  • To carry out data cleansing when required
  • To prepare Project Files containing all relevant Client documentation to ensure the Operations Team have sufficient information including media, kit and hotel stays to complete their projects
  • To appropriately package any kit which is to be posted for repair or hire return
  • To update and maintain the report summary
  • Answer and direct all inbound calls to the appropriate person
  • To send customer relationship related emails
  • To create purchase orders for third party suppliers and contractors
  • To update and monitor Operation Admin KPIs
  • To offer and assist the Directors of the business with general administration support
  • To adhere to detailed processes and procedures in line with the company’s quality requirements under ISO9001.
  • To adhere to the Company’s Quality, Health & Safety and Environmental Management Plans.
  • To participate where required in internal Quality, Health & Safety and Environmental audits.
  • To work in a confidential manner in all aspects of their work.
  • To undertake any other duties as required by the Administration Manager, or Director of the business

It is essential that the candidate is:

  • Highly self-motivated, enthusiastic individual with a high standard of personal performance
  • Ability to organise and prioritise workloads through effective time management
  • Flexible and reliable
  • Ability to use own initiative and work autonomously
  • Ability to present information clearly, concisely and professionally
  • Ability to update and maintain client data in a timely and accurate manner
  • Good communication skills
  • A basic knowledge of Microsoft Office software to include Word, Excel, Outlook

Temporary Administrator

Our client are a sucessful local organisation seeking some additional administration support. There is a possibility that this role would develop into a permanant role for the right candidate.

This role will involve working alongside a very busy existing team and you will be required to liaise effectively across all levels off internal staff and external suppliers and customers.

  • Complete and collate associated paperwork
  • Scan relevant paperwork and send to clients
  • Complete monthly valuations and raise invoices
  • Log service dates and update databases
  • Log any repairs

You will:

  • Be abailable immediatley
  • A Minimum of 5 x GCSE’s Grade A-C (Including Math’s & English)
  • Administration and Customer Service experience
  • Be friendly and hardworking with excellent attention to detail
  • Exceptional telephone manner and attitude towards customers and clients
  • Solid Computer skills
  • Have excellent geographical knowledge

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.