Customer Service Advisor

Customer Service Advisor

If you are looking for a fantastic career opportunity within a dynamic working environment with great earning potential, then look no further!

My client is a nationwide Insurance Broker with Head Offices in Staffordshire, offering opportunities to join their Customer Service and Sales teams due to an exciting period of growth. You will be fully supported with ongoing coaching and development, allowing you to reach your full potential in a friendly, enthusiastic team.


As a Customer Service Advisor, you will be working set rota’s rolling on a two-week basis. The first week will be 9am-5.30pm including a Saturday 9am – 2pm. On week 2, you will work 10.30am-7pm and receive time off in lieu for the previous Saturday worked. You will receive a full induction and ongoing training on the full range of products and services available to ensure you are confident in dealing with a wide range of queries. You will enjoy speaking with people and offer excellent customer service, with a view to resolving all queries in a professional and timely manner.


You don’t need experience but if you have worked within insurance or in a customer service role previously then this would be an advantage. However, the right personality is essential! You must be confident and motivated, with excellent communication skills – this is a job where listening and understanding are just as important as talking!


You will receive a basic salary of £16,500 – £17,000 per annum, dependent on experience, with additional bonus based on team and performance. You will also receive:

  • Excellent induction and training with ongoing coaching and support
  • Realistic and achievable bonus
  • Additional rewards and incentives based on performance
  • Free onsite gym
  • Career progression
  • Employee discounts
  • Free onsite parking
  • Holidays increase with length of service

This is a fantastic opportunity to join a growing business that cares about the wellbeing and development of their staff, and would suit anyone who is committed to developing their career and delivering exceptional customer service. To find out more, call Safer Hand Solutions and ask for Rebecca Quilliam-Brown, or apply to day to be considered for the role.

Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.

Job Information

Job Reference: JH-CSA/OSK_1583661618
Salary: £16500 - £17000 per annum + Bonus and Benefits
Salary From: £16500
Salary To: £17000
Job Industries: Call Centre and Customer Service
Job Locations: Kidsgrove, Staffordshire
Job Types: Permanent
Job Skills: Customer Service, Call Centre, Telesales, Inbound, Outbound, Insurance, Cert CII, Bonus,

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