Operations Administrator

My client are an established and thriving organisation and are a specialist within their field.

Due to continued growth are seeking an experienced and competant administrator to support the office function within Group Sales and Operations.


  • To carry out all administration duties with regards report preparation and sending
  • To carry out data cleansing when required
  • To prepare Project Files containing all relevant Client documentation to ensure the Operations Team have sufficient information including media, kit and hotel stays to complete their projects
  • To appropriately package any kit which is to be posted for repair or hire return
  • To update and maintain the report summary
  • Answer and direct all inbound calls to the appropriate person
  • To send customer relationship related emails
  • To create purchase orders for third party suppliers and contractors
  • To update and monitor Operation Admin KPIs
  • To offer and assist the Directors of the business with general administration support
  • To adhere to detailed processes and procedures in line with the company’s quality requirements under ISO9001.
  • To adhere to the Company’s Quality, Health & Safety and Environmental Management Plans.
  • To participate where required in internal Quality, Health & Safety and Environmental audits.
  • To work in a confidential manner in all aspects of their work.
  • To undertake any other duties as required by the Administration Manager, or Director of the business

It is essential that the candidate is:

  • Highly self-motivated, enthusiastic individual with a high standard of personal performance
  • Ability to organise and prioritise workloads through effective time management
  • Flexible and reliable
  • Ability to use own initiative and work autonomously
  • Ability to present information clearly, concisely and professionally
  • Ability to update and maintain client data in a timely and accurate manner
  • Good communication skills
  • A basic knowledge of Microsoft Office software to include Word, Excel, Outlook

Job Information

Job Reference: JG44_1607509043
Salary: £17000 - £19000 per annum
Salary From: £17000
Salary To: £19000
Job Industries: Admin and Secretarial
Job Locations: Newcastle-under-Lyme, Staffordshire
Job Types: Permanent
Job Skills: Administration

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