Audit Senior Lancaster Permanent - Full Time (37.5 hours per week) Hybrid working but must be local to office £36,000 - £39,000 per annum We’re working with one of the largest UK payroll providers, leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics. They are expanding and require talented individuals within Audit and Assurance.   ** To note, our client is very open to negotiations dependant on experience. They often have room to accommodate more senior employees so please still enquire.   About the Role   An excellent opportunity has arisen for an experienced Audit Senior to join a dynamic and forward-thinking Audit & Assurance team. This role offers the chance to be part of a collaborative environment where professional growth is supported and encouraged.   As an Audit Senior, you will play a pivotal role in the completion of audit fieldwork, planned substantive and analytical audit procedures, primarily conducted on-site at client premises. You will be responsible for the planning, execution, and completion of audit assignments, ensuring that audit files contain appropriate and sufficient documentation.   Additionally, you will prepare statutory financial statements from client data and identify high-risk areas, reporting key concerns to the Audit Manager or Partner. You will use your professional judgment to assess risk and ensure the integrity of financial information. As you progress in the role, you will take on additional responsibilities, including planning and finalising audit assignments.   Key Responsibilities:  

• Leading audit fieldwork and executing substantive and analytical procedures.
• Preparing audit documentation in compliance with regulatory standards.
• Reviewing financial statements and identifying key risk areas.
• Collaborating with Audit Managers and Partners to ensure client needs are met.
• Coaching, mentoring, and supporting junior team members in their development.
• Ensuring effective client communication throughout the audit process.

  Requirements:  

• ACA or ACCA qualified (or equivalent experience).
• Proven experience within an audit-focused role.
• Strong technical knowledge of audit procedures and financial reporting standards.
• Excellent communication and interpersonal skills.
• Ability to manage multiple assignments and meet deadlines.
• A proactive approach to problem-solving and client service.

  Additional Information:  

• Pension Scheme – Secure your future with a comprehensive pension plan.
• 33 Days Annual Leave – Achieve a healthy work-life balance with generous holiday entitlement.
• Life Assurance (4x Salary) – Supporting you and your family.
• Employee Referral Bonus – Be rewarded for bringing talent to the team.
• Employee Benefits Portal – Access to cashback and discounts on everyday purchases.
• Learning & Development Opportunities – Continuous support for professional and personal growth.
• Career Coaching – Ongoing career support and development.
• Birthday Day Off – Enjoy a day off on your special day.
• Enhanced Parental & Family Leave – Supporting you through life’s important moments.
• Social Events – A chance to connect and unwind with colleagues.

  This is a fantastic opportunity for an ambitious Audit Senior to further their career in a supportive and professional environment. If you are looking to take the next step in your journey, apply now to join a dynamic and growing team!   If you’re interested in something new and want to chat more, please call Hannah Kirk on 01782 438115 (op2) or apply for consideration.   Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.    

Accounts Assistant     A busy and growing logistics company based in Stoke-on-Trent is looking to recruit a Junior / Trainee Accounts Assistant to join their friendly finance team. This role is ideal for someone at the early stages of their accounting career who is studying AAT and is keen to gain hands-on experience.  

• NMW up to £28,000 (dependent of experience)
• Monday to Friday
• 8:00am – 5:30pm
• Stoke

  You’ll receive on-the-job training and support while assisting the team with day-to-day finance and administration tasks, working in a fast-paced but supportive environment.   Role:   As the Accounts Assistant, you will be joining a small team of 3, including the Finance Director.   You will be provided training and support for the below duties if you are slightly less experienced, but as the role progresses and as someone with previous experience, this role will consist of:  

• Assisting with sales invoicing
• Processing purchase ledger invoices
• Helping reconcile supplier statements
• Posting cash receipts with guidance from the team
• Assisting with expenses processing
• Raising order numbers and purchase orders
• Helping resolve basic invoice and account queries
• Maintaining records and supporting stock control
• General administration and finance support duties

  Requirements:   As the Accounts Assistant you will ideally be studying AAT or have achieved a level 1 or 2 AAT qualification, and are looking for somewhere to grow, learn and forge a long-term career in accounts.  

• Some office-based experience preferred (accounts experience beneficial but not essential)
• Basic experience or exposure to Sage 50 (Online) preferred
• Comfortable using Excel and keen to develop your skills
• Good attention to detail and willingness to learn
• Friendly, reliable, and able to work well as part of a team
• Positive attitude and interest in developing a career in finance

  Additional Information  

• Full training and ongoing support to encourage development
• Clear progression opportunities within the finance team
• Bonus and pension
• Statutory Sick Pay
• 20 days holiday + BH
• Maternity Leave
• Pension scheme
• Onsite carpark
• Christmas period shutdown
• Hands on, approachable and supportive management/directors

  This is brilliant opportunity for you to join an established, fast-growing business with great career prospects long-term. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.   Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.    

HGV Mechanic I am working with a globally operating, well-established and family-run business (minus the family politics!) within the automotive industry – more specifically commercial vehicle supply and export.   Passionate about quality and committed to excellent customer service and products, my client has continued to grow consistently over the past 30+ years. With the business going from strength to strength, this is a really exciting time to join the team, and they are now looking for HGV Mechanics of varying levels of experience, to join their existing Workshop team.  

• Stoke
• £15 – £20ph dependent on experience
• 8am – 5:30pm
• Class 1 preferred, but varying levels of experience considered

  Role: Within the position of HGV Mechanic, there will be the opportunity to work on a variety of heavy goods vehicles, as well as deal with a variety of manufacturers.   Key Responsibilities, within the HGV mechanic position include:  

• Perform routine servicing, maintenance, and inspections on Class 1 HGVs.
• Diagnose and repair faults across mechanical, electrical, hydraulic, and pneumatic systems.
• Carry out MOT preparations and ensure vehicles comply with DVSA standards.
• Undertake chassis, suspension, brake, and bodywork repairs when required.
• Complete job cards and service records accurately.
• Ensure all work meets health, safety, and compliance requirements.

  Requirements:   To be successfully considered for the position of HGV Mechanic, you will ideally have proven experience as an HGV Mechanic, with specific experience on Class 1 vehicles. This role is perfect for a mechanic who takes pride in their work, enjoys variety, and is confident maintaining and repairing Class 1 HGVs. My client is, however, open to varied experience.   In addition to previous HGV experience, you will ideally have:  

• Recognised qualifications in heavy vehicle maintenance (e.g., NVQ Level 3 or equivalent).
• Good knowledge of HGV braking, suspension, transmission, and diagnostic systems.
• Welding and fabrication skills (desirable).
• Ability to work independently and within a team.
• A proactive approach to problem-solving and high attention to detail.

  Additional Information:  

• Competitive pay rate.
• Full-time, stable working hours.
• Supportive team environment in a well-established business.
• Progression and learning opportunities, plus support with qualifications/licences
• Statutory Sick Pay
• 20 days holiday + BH
• Maternity Leave
• Pension scheme
• Onsite carpark
• Christmas period shutdown
• Excellent training and development opportunities – hard work and strong performance are recognised, appreciated, and rewarded. Many employees have seen their careers progress rapidly, with salaries increasing in line with their growing responsibilities and skillset
• Relaxed, friendly and supportive culture
• Hands on, approachable and supportive management/directors

  This is brilliant opportunity for you to join an established, fast-growing business with great career prospects long-term. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.   Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you regarding any other suitable vacancies.  

Multi-lingual Account Manager Languages: French, German, Italian Stafford Monday – Friday £25,000 to £30,000 (dependent on experience) + Uncapped Commission (Excellent Earning Potential) My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client. Due to continued expansion, they are now seeking Multi-lingual Account Managers to join their thriving sales team. You will receive comprehensive training and ongoing support from day one, with a genuine opportunity to increase your earnings thanks to a competitive commission structure and strong OTE potential. If you are fluent in any of the following languages – French, German, Italian, – and feel confident reaching out to new customers to promote services via multiple communication channels, I want to hear from you! Role: As the Multi-lingual Account Manager, based in Stafford you will research and prospect new business, manage client relationships, and deliver outstanding account management and customer service. Key responsibilities include:

• Proactively research and develop a pipeline of target companies.
• Cold call and engage with new businesses to introduce the company and its solutions.
• Respond to sales enquiries efficiently with competitive, tailored quotations.
• Maintain consistent communication to follow up on calls, quotations, and leads.
• Regularly liaise with existing customers to grow accounts and identify opportunities.
• Communicate confidently with stakeholders at all professional levels.
• Keep CRM records up to date, ensuring all activities are logged and monitored.
• Achieve and exceed KPIs and sales targets.
• Promote the company’s services through social media channels.

Requirements: The ideal candidate will be based locally to Stafford, have previous sales experience and fluency in at least one of the listed languages, as well as good English language skills for training purposes. Just as important – is a strong work ethic, self-motivation, and a positive, team-focused attitude! You should also be:

• Resilient under pressure and able to manage a fast-paced workload.
• Confident and enthusiastic about cold calling and engaging new clients.
• Commercially minded with a solid understanding of sales processes.
• A strong communicator who can adapt to diverse customer profiles.
• Driven to provide high levels of service and solve client challenges.
• A collaborative team player who aligns with the company’s values.
• Proficient in IT, ideally with prior experience using CRM systems.

Additional Information:

• My client has an unbelievably positive and collaborative working environment and supportive team. Many have joined here from similar companies within the same industry because of the great reputation they have locally!
• Very achievable KPIs
• Uncapped commission & low threshold
• Performance bonus structure
• Early finish on Fridays
• Casual dress code
• Company events and social incentives
• On-site parking
• Company pension
• Sick pay
• 20 days holiday + bank holidays + your birthday off + around 2 weeks at Christmas
• Ongoing training and professional development
• Friendly, supportive management team

If you’re ready to bring your language skills and sales drive to an ambitious international business based in Stafford, please contact Safer Hand Solutions and ask for Hannah Kirk. Alternatively, apply now for immediate consideration. Please note that Safer Hand Solutions are acting as an employment agency on behalf of the client. By applying, you agree to register with us and for us to hold your details on file. Due to high volumes, we will only contact shortlisted applicants, but may be in touch about similar opportunities.  

CAD Technician   An enthusiastic, service driven, and detail orientated CAD Technician is required for a local, industry-leading manufacturing company based in Trentham, that offer innovative and bespoke fixed furniture designs on a national scale.   £24,000 – £35,000 DOE Fulltime; Monday – Friday 8:30am-5pm Trentham   Role:   Working within a dynamic and well-established team based in Trentham, as the CAD Technician, you will work both autonomously and collaboratively, managing various projects at one time. This role will entail a combination of both design and technical duties, as well as regular client communication and project management.   You will have the full support of the wider CAD team and managers with excellent in-depth training, both initially and ongoing.   In addition to the above, as the CAD Technician you will:  

• Manage and plan multiple projects.
• Work closely with clients and other departments to understand design requirements.
• Take verbal direction and implement into designs/drawings and calculations from conception through to the final work.
• Prepare and produce documents and CAD layout drawings.
• Proof-read designs and drawings, identifying any errors and amending, as well as drafting and revising various aspects of designs, based on feedback too.
• Assist clients and colleagues with technical support and advise.
• Keep systems up to date with relevant information and communications.
• Take a proactive approach to training, development and learning.
• Efficiently prioritise tasks and manage multiple things at one time, as well as being able to work reactively if this is required from a client.

  Requirements   As the CAD Technician, you will live locally to Trentham and ideally have experience of working on a project basis, requiring you to be an organised and hardworking individual, with excellent customer service at the forefront too. In addition to this you will also present a proficiency in AutoCAD or 2D CAD software.   In addition to the above, you will have:  

• Experience of managing customers and projects would be ideal.
• Understand deadlines with the capabilities of working towards final end dates.
• Very high attention to detail and accuracy of work.
• Confident communicator across written and verbal conversations.
• Positive approach to problem solving and customer service.
• A team-focused attitude.
• Ability to work to strict deadlines.
• Demonstrable experience of managing a bus workload and being able to prioritise effectively.

  Further Information  

• Full support and development opportunities
• Quarterly reviews and pay appraisals
• Working within a strong, collaborative team
• Hands on, friendly and supportive management
• Onsite parking

    If you live local to Trentham, this is an incredible opportunity. For anyone looking to join a reputable Staffordshire business in a dynamic team with great development opportunities, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.   Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you regarding any other suitable vacancies.  

Bid Writer Fulltime Hybrid Stone, Staffordshire Up to £30k (+ performance-based bonus)   This is a fantastic opportunity for an experienced bid writer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for.   You will be working as part of an award winning (I have lost count of how many they won last year!), well-established family led company, that just genuinely offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued.   Role: As the Bid Writer you will essentially be tasked with generating to-the-point and persuasive bid proposals, and to also create and carry out presentations to public sector (local authority) prospective clients. This position in Stone, Staffordshire, has come available due to expansion and demand, and as the Bid Writer you will be joining an existing small, but exceptionally successful, team consisting of one other Bid Writer, a Senior Bid Writer, and their Head of Bids. On a day-to-day basis, you could be expected to:

• Ensure that you work to strict deadlines and achieve these internal and external time limits every time – you want to make sure that you and your team has the best likelihood of winning and securing the bid!
• You will attend multiple meetings and will actively participate in these, adding valuable contributions.
• Request information from colleagues, relevant parties and this also needs to be provided within set time limits and may require you to be confident and somewhat assertive at times.
• Consistently update and improve the Bid Library.
• Adapt and refine content where applicable to enhance bid responses, as well as re-write old proposals as and when suitable or required.
• Initiate and build upon great working relationships both internally and externally.
• Back all work up by proactively conducting research, both general market research and research into the specific client. This kind of research will also be expected of you before all meetings.
• Submit completed proposal responses to the Senior Bid Writer or Head of Bid within agreed deadlines, escalating any issues as necessary.
• Develop tailored responses and method statements for each bid, ensuring alignment with client requirements and effectively communicating key win themes.
• Create presentations and supporting handouts for each proposal.
• Review and analyse following a successful or unsuccessful bid to help improve future endeavours.
• A flexible attitude is also expected when other departments might require assistance with copy write for newsletters, marketing material, other ad hoc documents – this won’t be on a regular basis, but the whole company are very collaborative, and this situation may occur.

Requirements: To be considered for the Bid Writer position in Stone, Staffordshire; you will ideally have 2 years’ experience in bid writing and proven ability to produce excellent sales and strategy documentation. If you have experience in copy writing/sales, you may be considered but individuals with bid experience will take precedence. Unfortunately, creative copy writers will not be the right fit for this position. Additional requirements for the Bid Writer role include:

• Educated to degree level (preferable but not necessary).
• The ability to demonstrate exceptional writing and English language skills.
• You will be able to generate content that is concise, to-the-point and effective.
• Excellent editing skills.
• IT proficiency (inc. Microsoft office packages)
• A forward-thinking, collaborative, and flexible approach with a great work ethic to mirror those around you - personality and culture fit is key.
• Ability to confidently present bids, eloquently and succinctly in a professional manner.
• Previous experience of managing a demanding workload, as well as reactively and efficiently prioritising tasks at hand.
• Content needs to be accurate, so a keen attention to detail is especially important.

Additional Information:

• 25 days holiday (+ BH)
• Excellent training, development, and progression opportunities
• Competitive salary with annual reviews
• Company pension
• Christmas shut-down
• Social events throughout the year
• Private car park
• Company sick pay scheme
• Workplace Mental Health support/initiative
• A gorgeous culture with a supportive senior leadership team

  This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Bid Writing professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Customer Service Advisor   Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole.

• Stone (Hybrid Working)
• Salary: £24,570 + uncapped commission
• Shifts worked on a rota basis / 37.5 hours per week:

 

Shifts as below:

Monday-Friday

8:00am to 4:30pm

9:30am to 6:00pm

12:00pm to 8:00pm

Saturday

8:00am to 2:00pm

The Role:   As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You’ll also play a key part in achieving the company goal: helping people get out — and stay out — of debt. You’ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you’ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include:  

• Handle inbound and outbound customer contact via phone, live chat, and email
• Negotiate and agree affordable payment plans tailored to individual circumstances
• Manage objections professionally and compassionately
• Work collaboratively with your team to share best practice and improve performance
• Accurately update systems and maintain detailed case notes
• Work towards individual and team targets while delivering excellent customer service

Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year’s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate:

• Proven customer service experience, with excellent listening and communication skills
• Great IT proficiency
• Strong written and verbal English
• Resilient and able to handle challenging conversations
• Self-motivated and target-driven
• Assertive yet compassionate approach
• Strong negotiation and objection handling skills
• Positive, friendly, and a team player
• High attention to detail with the ability to multitask and adapt quickly

Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all – the wider team recently reported 100% recommendation rate in their employee survey!! To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you’ll have access to ongoing development, a clear grading structure, and genuine progression opportunities.   Also to note:

• £24,570 basic salary + lucrative uncapped commission
• Hybrid working (3 days office / 2 days home after probation)
• 21 days holiday (+ bank holidays + 4 days over Christmas)
• Flexible shift patterns
• Excellent training
• Mandatory office shutdown between Christmas & New Year
• Company pension scheme
• Company sick pay
• Free onsite parking
• Casual dress days and regular social events
• Mental Health Champions and wellbeing initiatives

This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Registered Manager Stoke on Trent Monday - Friday - Full time - 9am - 5pm £55k - £60k Plus performance bonuses My client is a Children's Residential Care Company. My client believes that no child should be disadvantaged and that all children should be part of a community. This is an excellent opportunity for an experienced Deputy Manager to grow and develop or an established Registered Manager to support the home. In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development. As the Registered Manager, you will be primarily responsible the running of the Children's Home in Stoke on Trent, with the support of the Responsible Individual. The Registered Manager will be:

• Develop comprehensive care plans, ensuring each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic and health needs.
• Develop a great team, working closely with the recruitment team, bringing in the right people for the home.
• Working closely with the Responsible Individual and the homes' Management team, ensuring the highest level of care for the young people.
• Develop systems to consult young people about the care they receive.
• Assign a Key Worker to each young person to implement their care plan.
• Establish and monitor high-quality care standards in line with the quality standards and the Dudley Home's Statement of Purpose.
• Take responsibility for addressing any complaints or child protection concerns.
• Working closely with external agencies, parents, and carers to promote the welfare of the young people.
• Attend and contribute to care planning and review meetings as appropriate.
• Ensure the children in your service are cared for at the best possible standard.

The ideal candidate for the Registered Manager will have:

• Experience working with Local Authorities and Ofsted
• Proven track record as a Registered Manager or Deputy Manager.
• Passionate about making a difference to the lives of young people in care.
• At least 2 years' experience relating to residential care of children, with at least 1 year in a supervisory role within the 5 years.
• Level 3 in Children's Residential Care essential
• Level 5 in Leadership and Management for Residential Childcare preferred, if not then Level 5 must be enrolled within the first 6 months of starting the post.
• Understanding of The Quality Standards, SCCIF, childcare legislation, and regulatory requirements.
• Efficiency in planning, organising, budget control, resource allocation and team leadership.
• Confidence in effective verbal and written communication.
• Knowledge of the needs of children with behavioural, emotional, and social difficulties, including managing challenging behaviour.
• Full UK Manual Driver's Licence.

Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:

• Employee Assistance Service including free & confidential advice on a range of issues including medical, financial, housing, legal and tax
• Pension contributions
• Professional training, development, and career pathways
• Wellbeing Programme
• Recommend a Friend scheme
• Long Service Awards

If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandSolutions  and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.

Children’s Residential Senior Support Worker           Redditch From £15.50 per hour + £70 per sleep in     My client is a well-known, Children’s Residential Care Company. My client believes that no child should be disadvantaged and that all children should be part of a community.   This is an excellent opportunity for a Team Leader to join the Children’s Home in Redditch, which has been rated as GOOD with Ofsted and works extremely well with external agencies including local authorities.   In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.   As the Team Leader in Redditch home, you will be responsible for deputising in the Deputy Managers’ absence and supporting the Support Workers.   The Team Leader will be:  

• Leading and supervising a team of care staff in Redditch children's residential home.
• Providing guidance, support, and mentorship to staff.
• Ensuring the team adheres to policies, procedures, and safeguarding regulations.
• Conducting staff meetings, appraisals, and performance reviews.
• Supporting with staff rotas and shift planning
• Ensuring the wellbeing, safety and welfare of the young people in the home.
• Responding appropriately to any incidents, safeguarding concerns or disclosures.
• Providing emotional and practical support to children, ensuring their needs are met.
• Creating and maintaining care plans tailored to individual children’s needs.
• Encouraging children’s independence, life skills, and positive behaviours.
• Supporting with education, activities, and social engagement.
• Addressing and managing challenging behaviours using de-escalation techniques.
• Maintaining accurate records of children’s care plans, daily logs, and incidents.
• Ensuring compliance with Ofsted regulations and Children’s Home Standards.
• Completing risk assessments and following health and safety protocols.
• Monitoring and ensuring compliance with legislation and organizational policies.
• Participating in inspections and audits, providing evidence of good practice.
• Working alongside social workers, therapists, teachers, and healthcare professionals.
• Attending and contributing to multi-disciplinary meetings.

  The ideal candidate for the Team Leader will have:  

• NVQ Level 3/4 Residential Childcare.
• Experience working within a Children’s setting, at least 2 years.
• Experience in a supervisory or leadership role.
• Safeguarding training and knowledge of child protection procedures.
• Empathy, patience, and resilience when working with vulnerable children.
• Strong communication and interpersonal skills.
• Ability to handle challenging behaviours effectively.
• Excellent organizational and administrative skills.

    Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:  

• Employee Assistance Service including free & confidential advice on a range of issues including medical, financial, housing, legal and tax
• Pension contributions
• Professional training, development, and career pathways
• Wellbeing Programme
• Recommend a Friend scheme
• Long Service Awards

If you have the relevant experience and are based in the Redditch area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.      

Support Worker Burton-Upon-Trent Temp to Perm Monday – Friday - Fulltime - 9am – 5pm £13.68 per hour   My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people.   Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment.   In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.     The Support Worker will be:  

• Provide emotional and practical support to young people in a non-judgmental, compassionate manner.
• Encourage the development of independent living skills (e.g., cooking, budgeting, time management, and personal care).
• Assist young people in accessing education, training, employment, and community services.
• Work alongside each young person to create personalised support plans, focusing on their strengths and areas of development.
• Promote a positive, respectful, and safe environment while maintaining professional boundaries.
• Offer ongoing mentoring and guidance to build the confidence and resilience of young people.
• Respond to young people’s needs, ensuring all support is delivered in line with safeguarding policies and Ofsted regulations.

• Ensure that all safeguarding procedures are followed in accordance with Ofsted and company policies.
• Monitor and record incidents, behaviours, and interventions, ensuring accurate documentation is kept.
• Support young people with their emotional and behavioural needs, implementing behaviour management strategies as appropriate.
• Be vigilant in recognising and reporting any safeguarding concerns to designated safeguarding leads.
• Maintain a clean, safe, and welcoming environment within the accommodation.
• Ensure young people are aware of and comply with house rules, promoting positive behaviour and respect for the living space.
• Support with conflict resolution between residents, promoting communication and problem-solving

      The ideal candidate for the Support Worker will have:  

• Experience working with vulnerable young people or in a supported accommodation / residential setting.
• Knowledge of safeguarding and child protection procedures.
• Understanding of the challenges faced by young people in care or at risk of homelessness.
• Ability to work flexibly, including evenings, weekends, and holidays.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to work independently and as part of a team.

• Empathetic, patient, and resilient with the ability to manage challenging behaviours.
• Enthusiastic about making a positive difference in the lives of young people.
• Highly organised, with attention to detail in record-keeping and report writing.
• A positive role model for young people, promoting independence and confidence.
• Full UK Driver’s Licence and willingness to add Business Insurance to their current policy.

  Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:

• Competitive salary and pension scheme.
• Opportunities for professional development and training.
• Supportive and inclusive working environment.
• Well-being hours and your birthday off

If you have the relevant experience and are based in the Burton-upon-Trent area and would like to learn more, then please contact SaferHandSolutions and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.  

Support Worker Stoke on Trent Temp to Perm Monday – Friday - Fulltime - 9am – 5pm Starting £26.3k   My client is a well-established provider of high-quality care to young people (aged 16 to 18). Offering Supported Living accommodation for young people.   Working directly with young people who may have experienced trauma, family breakdowns or care leaving, helping them to develop social skills, access education, training and employment.   In return for hard work and commitment you can expect, in addition to competitive pay and conditions and a range of benefits, to have a high-quality induction and ongoing training and development.     The Support Worker will be:

• Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision.
• Manage staffing rotas, ensuring adequate coverage and maintaining service quality.
• Participate in recruitment, training, and development of support staff.
• Act as a role model, demonstrating best practices in supporting young people.
• Ensure that the service is fully compliant with Ofsted requirements, including quality standards, safeguarding practices, and reporting.
• Participate in internal and external audits, implementing recommendations as needed.
• Maintain up-to-date and accurate records, ensuring all documentation aligns with Ofsted and organisational policies.
• Support the Team Manager & Registered Manager in preparing for Ofsted inspections and in maintaining high standards of care.
• Respond to safeguarding concerns promptly and appropriately.
• Work closely with the management team to review and implement safeguarding policies and procedures.
• Ensure that incidents, accidents, and complaints are properly documented and reported, following all safeguarding protocols.
• Build positive relationships with young people, encouraging engagement with the service and participation in activities that promote personal growth and independence.
• Organise and support life skills programs and activities, focusing on education, employment, and social development.
• Collaborate with external partners, including schools, employers, and community services, to ensure young people are fully supported

The ideal candidate for the Support Worker will have:  

• Minimum Level 3 Diploma in Health and Social Care (Children and Young People) or equivalent qualification.
• 3+ years’ experience in a support worker role, preferably within a supported accommodation or residential care setting.
• Experience working within Ofsted-regulated services, with knowledge of compliance requirements and inspection frameworks.
• Strong knowledge of safeguarding policies, risk assessments, and crisis management.
• Proven leadership and team management skills, with the ability to supervise and motivate staff.
• Ability to manage challenging behaviours and work effectively with young people who may have complex needs (e.g., mental health issues, behavioural challenges, learning difficulties).
• Excellent verbal and written communication skills, with the ability to maintain accurate records and write reports.
• A commitment to promoting independence, inclusion, and positive outcomes for young people.

  Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications and a range of specially developed benefits:

• Competitive salary and pension scheme.
• Opportunities for professional development and training.
• Supportive and inclusive working environment.
• Well-being hours and your birthday off

If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandCare and ask for Anna Ashley. Alternatively, submit your application for consideration. Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.