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External Sales Team Manager Fenton £40k – £45k (+ performance-based bonus and an OTE of £60k) + car / car allowance Fulltime **Driving licence required** Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. They are award winning, have an impressively strong market share within their sector and we just love recruiting for them! They’re now looking for a passionate and knowledgeable External Sales Team Manager, who has additional experience in software as a service, that will support, motivate and lead their existing team. To excel in this role, you should have extensive sales management experience specifically managing an external sales team. Role Within the External Sales Team Manager, you will be the driving force behind an already established and high-achieving telesales team, as well as a relatively new field sales team – there will be a particular focus on field sales strategy, identifying areas with potential and optimising sales. My client would love to welcome someone that will be the catalyst to elevating their overall sales and market reach – there is so much more there for the taking! Within this role, you will be expected to: Coach and mentor your team, cultivating a positive and collaborative environment that encourages professional growth, development and learning. Collaborate and work in partnership with the Product & Marketing teams, to support new product launches and manage successful and profitable campaigns. Work closely with other additional departments, parent and sister company as well as clients and internal stakeholders. Develop and execute effective sales strategies. Build strong relationships within the parent and sister companies to unlock cross-sale opportunities. Deliver impactful sales presentations that inform and demonstrate the value-added by your services. Analyse and produce reports based on sales data, team performance & market trends. Monitor team performance, KPIs and revenue targets, ensuring clear reporting and communication with the other departments and directors. Lead by example and work in line with company values – this client is very values driven and you will always strive to deliver exceptional service, to appreciate one another, to always offer a helping hand to your fellow employees and offer an enthusiastic and forward thinking-approach. Requirements As the External Sales Team Manager , you will ideally have over 5 years’ experience in a sales management role, and this will be within the SaaS or a relatable industry. In addition to the above, as the External Sales Team Manager, the below will also be required: You will be able to demonstrate a proven track record of exceeding team KPI targets and always delivering and exceeding what is expected of you and your team – essentially, you’re one that is always determined to achieve more! It goes without saying that you will offer fantastic people management skills, and will have previous experience and success in supporting, exciting and empowering a team to achieve their best and consistently increase sales. You will be a passionate mentor and be able to show examples of when you’ve coached others and enabled them grow and improve professionally. To be able to do all of the above you of course need to possess exceptional communication skills. Positive energy, a values driven personality and a forward-thinking approach is key! A real selling point would be knowledge of the UK automotive sector. Experience in and/or managing field sales would be seen favourably. You will also need to have an in-depth and working grasp of sales processes. Additional Information Company car provided. Free onsite parking. A relaxed but supportive working environment. Hybrid working options/flexibility if needed, and a culture that makes you want to work from their office! I’ve said it once and I’ll say it again – they are a values-driven organisation who cannot praise enough and show genuine recognition – the management often treat the whole office to lunch! Maintain competitive salaries. Provide enhanced holiday packages, medical plans, health & wellbeing programmes, and endless training and development opportunities!! This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.

Stoke on Trent – Hybrid working arrangements but must be local to the office. Permanent, full time (35 hours per week Monday – Friday) up to £28,000 depending on experience Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. Award winning and have a strong market share within their sector. As part of the business model, they also operate a marketing agency specialising in PPC / SEO and digital marketing for their clients. Due to continued growth and development within their strategic plans they are looking to expand with an additional Product Owner. As the Product Owner, your role is to thoroughly understand the existing products and new launches to deliver compelling marketing campaigns to help generate the uptake and interest in the product to achieve forecast goals. You will work closely with the Product Managers to capture the features, benefits, and USPs of the product and deliver marketing literature and support material including sales support documents, pricing information, internal intranet information, case studies, and more. As the Product Owner you’ll have a close relationship with the Commercial and Operations Teams to ensure all our team have the information they need to properly position the product and promote to customers. Key Duties to include: Day to day You’ll be planning and creating go-to-marketing strategies for upcoming releases as well as product refreshes. You’ll be creating compelling emails and to new and existing customers, as well as attention grabbing messaging, to communicate the release of product launches and the benefits to the customer. You’ll also be supporting with the collation and distribution of customer facing product release notes. You’ll be building and managing sales packs and literature to support the sales teams with the proposition and positioning of our services. You’ll be analysing data to understand the performance benefits that our products deliver to customers, to create compelling case studies and informational pieces to support your messaging. In order to be considered for the role of Product Owner you will: At least 3 years’ experience in a B2B product marketing environment Experience with full product lifecycle Experience of creating successful go-to-market campaign plans Excellent verbal and written communication skills Good data analysis skills to collate statistics into useable reports and case study data Highly organised and able to manage multiple projects concurrently Comfortable liaising with internal and external stakeholders including customers, third party marketing teams, and industry press Excellent PowerPoint, Word, and Excel skills Ability to understand technical information and translate into customer friendly language In order to be successful in the role of Product Owner you will: Experience of marketing SaaS products is desirable Design experience (including Photoshop, InDesign, Canva or equivalents) Understanding of the automotive industry – particularly used car dealerships Experience of using Zoho Experience of using Mail Chimp In return the company offer a relaxed but supportive working environment. Hybrid working options and a culture that would make you want to work from their office! Values driven organisation who cannot praise enough, and the management often treat the whole office to lunch! Competitive salaries, enhanced holiday packages, medical plans and endless training and development opportunities!! This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.

Workshop & Service Manager Full time / Permanent Up to £40,000 dependant on experience Hull Our client who are a leader in the service & repair of commercial vehicles, are seeking an experienced Workshop & Service Manager to join the team. The business was formed in 1990 and grew rapidly to become one of the UK's leading specialists within their field. The organisation is reputable, longstanding and well known in the industry and puts employees at the forefront of all that they do. With endless support for development and training. Part of a global organisation with reach across the globe for support. The purpose of the Workshop & Service Manager is to proactively lead the efficient operation of the Service Team, by delivering inspirational service to our customers both internal and external, ensuring we deliver the financial plan for the service business in terms of gross profit, direct profit while maximising workshop utilisation, productivity, and efficiency. The purpose of the Workshop & Service Manager is to proactively lead the efficient operation of the Service Team, by delivering inspirational service to our customers both internal and external, ensuring we deliver the financial plan for the service business in terms of gross profit, direct profit while maximising workshop utilisation, productivity, and efficiency. With a particular focus on: Ensuring utilisation targets are met, controlling workshop scheduling while minimising engineer downtime. Building customer relationships and expanding customer base. Monitoring department profitability, controlling clocking’s, WIP and billed hours, while minimising diverted hours. Managing fleet vehicles including preventative maintenance, MOT’s and servicing schedules. Delivering daily reporting to the General Manager as required. Duties to include: Strong Leadership and direction of the Service Team. Regular performance progress reports delivered to the General Manager. Continual improvement planning across the department including process/task streamlining. Ensure engineers time is utilised to maximise revenue stream. Control all aspects of the workshop including engineers, service vehicles, training, and department compliance. To strengthen and develop long term customer relationships. Together with the General Manager develop opportunities to grow the service business in terms of customer satisfaction and profitability. Carry out yearly staff appraisals. To ensure the compliance of the Financial Control Policy in relation to all Service issues. Ensure all document process and procedures are adhered to. Ensure good levels of communication between customers and service reception staff, on order numbers, pricing, WIP and timely job completion. To promote good inter-departmental working relationships. Keep up to date with all manufacturers’ bulletins and information; ensure that any of the information in these is passed on to the relevant staff in a timely fashion. Deal fairly and constructively with all staff issues and advise your General Manager of any issues or problems if they are out with your remit. Ensure that our companies’ code of conduct for customers, suppliers and staff is always adhered to, as to maintain the company’s integrity and transparency policy. Observe, apply, and always comply with the Group Health & Safety and Environmental Policy and report to the General Manager any breaches of this policy. Desired attributes: Extensive experience working within commercial vehicle parts A technical mind Ideally a technical or engineering background and/or qualifications Management experience Strong, robust approach A hands on approach to working in a workshop environment Able to work on own initiative. Be self-sufficient. In return you will be offered a competitive salary with regular reviews and a KPI driven annual bonus. This role will be a part of the Senior management team. In addition to this: Excellent pension scheme Discounted medial insurance. Life assurance Various discounts Wellbeing / mental health support Referral scheme Excellent holiday allowance Great training and career development opportunities Performance and recognition awards Opportunity to travel for events. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.

Monday – Friday. 37.5 hours - Flexible between 8am – 5.30pm £25,000 - £29,000 dependant on experience My client is a well-known and established Accountancy Practice known for their quality of service, and excellent reputation.  Due to continued growth are seeking a Payroll Administrator to join their established team.   This will be an entry level role so would be suitable for anyone in the early stages of their payroll career, or currently working in an accounts centred role looking for a new direction. Those will payroll experience will also be considered. As the Payroll Administrator you will be primarily responsible for assisting with the administration and processing of payrolls within the team and to provide a first-class payroll bureau service. The Payroll Administrator will be: Responsible for the day-to-day administration of small to medium size client payrolls from end to end with little or no supervision. Use STAR/IRIS Payroll Professional software efficiently, including import/exports. To process all types of manual payroll calculations, including Director’s NI. To have an extensive knowledge of PAYE/NIC and statutory payments e.g., redundancy, SMP/SAP, SPP and SSP when running client payrolls. To possess knowledge of auto enrolment pension schemes for the purpose of payroll processing, including the AE process and pension upload to pension providers websites. To send BACS payments. Assist with small client setups; Proactively develop and keep up to date with new payroll legislation and compliance. Proactively conduct payroll reconciliations and analysis with no supervision. Proactively consult with HMRC and assist with more technical enquiries when they arise. To use own initiative to resolve issues and to assist the team where possible, by providing a range of solutions and seeking advice where necessary. Develops and maintain relationships with internal and external contacts at all levels. The ideal candidate for the Payroll Administrator will have: Good IT skills, including a good knowledge of Excel. Previous payroll experience, ideally within a professional service environment. Demonstrates up to date knowledge of current payroll legislation and is confident in using payroll software, specifically STAR. Excellent communication skills (both written and oral) with clients and staff. Organises own work and possess the ability to prioritise own tasks. Good numeracy skills. Demonstrates attention to detail and a high concern for accuracy. Demonstrates an appreciation of the importance of teamwork and responds willingly to all team members reasonable requests. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions and ask for Jo Glover. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.