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Up to £45,000 + Monthly Performance-Based Commission Safer Hand Solutions are proud to be working in partnership with a growing and ambitious organisation to recruit a Team Manager - Field Operations. This is an exciting opportunity for an experienced people manager who thrives on developing teams, driving performance and creating a high-performance culture. Whether your background is within field operations, sales management, customer service, contact centres, debt recovery, collections, compliance, legal services, or another KPI-driven environment, we'd love to hear from you. As Team Manager, you will lead and develop a team of field-based professionals, ensuring high levels of performance, compliance, customer service and operational efficiency. The team includes Enforcement Agents and Senior Enforcement Agents, making this an excellent opportunity for a strong people leader looking for a new challenge. Key Responsibilities

• Lead, coach and develop a team of field-based colleagues.
• Monitor performance against productivity, quality and compliance targets.
• Conduct regular one-to-ones, coaching sessions and performance reviews.
• Analyse KPI data and identify opportunities for improvement.
• Manage complaints, escalations and operational issues effectively.
• Support recruitment, onboarding and training initiatives.
• Work closely with internal stakeholders to drive operational excellence.
• Ensure adherence to company policies, client requirements and regulatory standards.
• Drive a culture of accountability, engagement and continuous improvement.

What We're Looking For

• Previous experience leading and developing teams within field operations, sales, account management, customer service, debt recovery, collections, compliance or another performance-driven environment.
• Experience managing remote or field-based employees would be highly advantageous.
• Strong coaching, mentoring and people management skills.
• A proven ability to motivate individuals and improve team performance.
• Experience working with KPIs, reporting and performance analysis.
• Excellent communication and stakeholder management skills.
• Strong organisational and planning abilities.
• Confidence handling complaints, performance conversations and conflict resolution.
• Good Microsoft Office skills, particularly Excel.

Ideal Background This role could be an excellent fit for candidates who have managed:

• Field-based sales teams
• Regional Account Managers
• Business Development Executives operating remotely
• Fee earners working across multiple locations
• Field-based customer service teams
• Collections or debt recovery teams
• Contact centre teams
• Compliance or operational teams

We're less focused on your industry background and more interested in your ability to lead people, drive performance, coach individuals and manage teams operating remotely or in the field. If you have experience delivering results through others and developing high-performing teams, we'd love to hear from you. Desirable Experience

• Enforcement
• Debt Recovery
• Collections
• Compliance
• Field Operations

What's in it for You?

• Salary up to £45,000 DOE
• Hybrid Working
• Monthly performance-based commission
• 25 days holiday plus bank holidays
• Christmas shutdown
• Company pension scheme
• Company sick pay scheme
• Mental health and wellbeing initiatives
• Regular company social events
• Genuine opportunities for progression and development

Interested? Apply today for immediate consideration or contact Safer Hand Solutions for a confidential discussion.

Recruitment Coordinator Location: Stone, Staffordshire (Hybrid Working) Salary: Up to £30,000 DOE Contract: 12-Month Fixed-Term Contract with Potential for Permanent Employment Safer Hand Solutions are proud to be working in partnership with a well-established and growing organisation to recruit a Recruitment Coordinator to join their People & Culture team. This is an excellent opportunity for an organised and proactive individual who enjoys working with people, coordinating processes and delivering an outstanding candidate experience. The role is initially offered on a 12-month fixed-term contract, with the potential to become permanent for the right person. Supporting the recruitment and onboarding process, you will play a key role in ensuring a smooth and professional experience for both hiring managers and candidates. Key Responsibilities

• Coordinate the recruitment process from vacancy approval through to appointment.
• Create and advertise vacancies across a range of recruitment channels.
• Manage candidate applications and maintain accurate recruitment records.
• Arrange interviews, assessments and candidate communications.
• Liaise with hiring managers to coordinate recruitment activity and feedback.
• Prepare offer letters, contracts and onboarding documentation.
• Coordinate pre-employment checks, including references and right-to-work checks.
• Organise new starter inductions and onboarding activities.
• Coordinate equipment and access requirements for new employees.
• Maintain recruitment and onboarding systems and records.
• Produce recruitment and onboarding reports where required.
• Support continuous improvement initiatives across recruitment processes.

What We're Looking For

• Previous experience within recruitment, talent acquisition, HR administration or a coordination-focused role.
• Experience arranging interviews and managing candidate communications.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Good Microsoft Office skills, particularly Word and Excel.
• Ability to handle confidential information with professionalism and discretion.
• A proactive and solutions-focused approach.
• A positive attitude and the ability to work effectively as part of a team.

What's in it for You?

• Salary up to £30,000 DOE
• Hybrid working arrangement
• 25 days annual leave plus bank holidays
• Christmas office shutdown
• Company pension scheme
• Company sick pay scheme
• Mental health and wellbeing initiatives
• Regular social events
• Potential for a permanent opportunity following the initial 12-month contract

Interested? If you're looking to join a supportive and professional organisation where you can make a real impact on the recruitment and onboarding experience, we'd love to hear from you. Apply today for immediate consideration.

IT Support Technician Stone, Staffordshire £27,500+ DOE + Annual Performance Bonus Full-Time | Office Based Safer Hand Solutions are proud to be supporting a growing and successful organisation in the recruitment of an IT Support Technician. This is an excellent opportunity for an enthusiastic and proactive IT professional looking to join a business where they can make a real impact and take ownership of day-to-day technology support. Based on Working closely with colleagues across the business, you will be the first point of contact for IT-related queries, ensuring staff have the systems, equipment and support they need to work effectively. You'll also liaise with external IT and telecommunications providers, helping to resolve issues and support ongoing improvements across the business. Key Responsibilities

• Act as the first point of contact for IT support queries from office and field-based employees.
• Troubleshoot hardware, software and system issues, taking ownership through to resolution.
• Liaise with external IT and telephony providers to resolve technical issues and support business operations.
• Manage IT equipment including laptops, tablets, mobile devices and associated hardware.
• Set up equipment and user access for new starters and coordinate the return and reset of equipment for leavers.
• Maintain an accurate inventory of IT assets across the business.
• Support IT security initiatives and assist with Cyber Essentials and GDPR compliance requirements.
• Coordinate with external partners to ensure systems, networks and applications are operating effectively.
• Research and recommend new technologies and process improvements to enhance efficiency across the business.
• Manage the ordering, recycling and maintenance of IT equipment.

What We're Looking For

• Previous experience within an IT Support, IT Technician, Helpdesk or ICT Support role.
• Strong understanding of computer systems, software, hardware and mobile devices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills with the ability to explain technical issues to non-technical users.
• Highly organised with the ability to manage multiple tasks and priorities.
• A proactive and commercially aware approach to technology and process improvement.
• Experience working with external IT providers would be advantageous.
• A willingness to learn and develop within a growing organisation.

What's in it for You?

• Starting salary from £27,500 dependent on experience.
• Annual company performance-based bonus.
• 25 days holiday plus bank holidays.
• Christmas and New Year office shutdown.
• Company pension scheme.
• Company sick pay scheme.
• Mental health and wellbeing initiatives.
• Regular social events throughout the year.

Interested? If you're a hands-on IT professional who enjoys solving problems, managing technology and building strong relationships with both internal users and external suppliers, we'd love to hear from you. Apply today for immediate consideration.

Location: Cheshire East (Hybrid Working) Salary: £28,000 - £32,000 DOE + Bonus Job Type: Full-Time, Permanent Travel: European Travel Required

Safer Hand Solutions are supporting a growing and ambitious business in the search for a European Business Development Executive to join their expanding European sales team.

This is an exciting opportunity for a driven and commercially minded individual who enjoys building relationships, identifying new business opportunities, and helping companies grow within international markets. Whether you have previous B2B sales experience or are looking to take the next step in your commercial career, this role offers excellent development opportunities and the chance to travel across Europe.

As a European Business Development Executive, you will play a key role in expanding the company's presence across European markets by identifying new customers, building strong client relationships, and supporting business growth.

Key responsibilities include:

If you speak fluent German, enjoy building relationships, and are looking for an exciting opportunity within international business development, we'd love to hear from you.